COOKIES AND DATA PRIVACY POLICY


WE USE COOKIES TO OPTIMIZE YOUR EXPERIENCE

Our privacy policy

Our privacy policy sets out how we protect and use any information you provide us with. We are committed to ensuring that your privacy is protected, so when we ask you to provide certain information for identification purposes, you can be sure your data will only be used in accordance with this privacy statement. We may change the privacy policy occasionally by updating this page, so you should check it from time to time to stay updated.

Protection of your information

We are highly committed to protecting the privacy of our visitors and customers - at the same time we want to give you the best experience when visiting our web shop or signing up for our newsletter which is why we need your information. The information we gather is for instance your name and contact information, email address, demographic information such as postcode and shipping address as well as other information relevant to competitions and/or similar.

In order for you to shop at kahlerdesign.com, we need basic information from you.

Basic Customer Information

  • Name
  • Adress
  • Phone number
  • E-mail adress
  • Payment information (these data are SSL encrypted and not visible to us)

The personal data registered with Kähler Design A/S are stored for five years after which the information is deleted.

We collaborate with a number of other companies that store and process data. Companies only deal with information on our behalf and may not use them for their own purposes.

We only collaborate with data processors inside of EU or in countries that can provide your information with adequate protection.

You are entitled to know what information we are processing about you.

If you believe the information is inaccurate, you are entitled to correct them. In some cases, we are required to delete your personal data if you ask for it. For example, be if your data is no longer necessary for the purpose we should use them for. You can also contact us if you believe your personal data is being processed in violation of the law. Write an email to: customerservice@rdg.dk.

We require the information we gather to provide you with a better service by understanding your needs. To handle your order on our website we need information such as your billing address and credit card details. This information will only be used for your purchase. And finally if you have signed up for our newsletter we will send you promotional emails about new products, special offers and events, or other information we think you will find interesting, using the email address that you have provided.

Kähler Design does not sell, share or transfer your personal information to any outside parties other than our trusted third party collaborators. For the sole purpose of operating our business, suppliers or third party collaborators (for example credit card companies and shipping companies) may process your information, but only to the extent that it is needed to assist the Kähler business.

All data are protected and sent through SSL level encryption.

If you have any questions regarding our privacy policy you are always welcome to contact us at: customerservice@rdg.dk.

Cookie Policy

This website is owned and operated by: 

Kähler Design A/S
Slotsmarken 1
2790 Hørsholm
CVR nr.: 52 84 31 11
Mail: kundeservice@rdg.dk
Tlf.: +45 45 17 37 01

By continuing to use the Kähler website, www.kahlerdesign.com, you are accepting the use of cookies.

What are cookies?

Most major websites use cookies, and in the majority of cases, cookies are an indispensible part of a website. Cookies are simple text files sent to your computer or mobile device when you visit our website. A cookie enables us to recognize your actions, but not who you are. It is a passive text file that neither spreads viruses, nor gathers information from your unit.

Some if the cookies we use are deleted from your computer when you close your browser (session cookies). Other cookies remain stored on your computer until deleted, or until they reach their expiry date (persistent cookies). Persistent cookies are used to store your personal preference settings and to target advertisements. Another type of cookie is set by others, and not by Kähler Design (third party cookies).

We use cookies to give you the best possible service, and to give you a unique user experience on our website. Cookies make the interaction between you and our website faster and easier.

The types of cookies used at www.kahlerdesign.com

Strictly necessary cookies

This type of cookie is a prerequisite to make a purchase on our website, because it remembers what is in your shopping cart, and at what stage of the purchase you are.

Performance cookies

Performance cookies help us to provide you with a better user experience. They collect information about the sites you visit most often, and information about the problems you may encounter during the visits.

Functionality cookies

These cookies allow us to tailor the website to you. It records information about your navigation and the choices you make, for example language setting, username etc. They also ensure your safety while logged in.

Targeted cookies

This type of cookie is used to target campaigns and advertisements to your needs. Furthermore, it reduces the number of times an advertisement is shown to you, and it measures the efficiency of advertising campaigns.

We use several cookies to deliver this functionality:

Google Analytics

To continuously improve our site, anonymous statistics are gathered with a web analytics tool, Google Analytics, which stores cookies with an anonymously randomly generated user number. The purpose of cookies is to count the number of visits from different browsers / computers. Google Analytics also stores cookies indicating the source of traffic for a visit, and whether a site search is performed on the site.

We also send this data to our Google AdWords account, in order to serve better ads for you, when you use Google Search.

All Google Analytics cookies have a name that contains 'UTM' and you can see the full description of Google Analytics cookies here (in English)

You can opt out of using Google Analytics Cookies here

Facebook Pixel

We use Facebook's Pixel to show you ads on Facebook based on your visits to this site. This includes which products you view, and what pages as well and more. You can read more about Facebook Pixel and how it works here

HotJar

We use HotJar to analyze how our users interact with our site. The data that we collect are snapshots of user behaviour, heatmaps and click interactions. You can read more about HotJar here

Google Tag Manager

We use Google Tag Manager to maintain and trigger our scripts, which places cookies on your device. This helps us control and limit the amount of third-party scripts and only use them if they are needed with a purpose.

Read more about Google Tag Manager here

How to manage your cookie settings

If you wish to disable the cookies we use, you must change your browser settings. However, blocking the use of cookies may impact your experience while on www.kahlerdesign.com. You will lose some features and functionality if you choose to disable cookies, for example, you will not be able to make a purchase.

Below you will see how to set cookie preferences according to your browser:

Internet Explorer
Mozilla Firefox
Google Chrome
Opera
Safari
Flash Cookies
Mac og Apple (Safari)
Andorid Telephones
Windows Phone

Questions and complaint instructions

If you have questions or complaints in regards to our cookies, you are welcome to contact us at customerservice@rdg.dk.

{{basket.TotalItems}}
{{lineitem.ProductName}}

{{lineitem.VariantName}} - {{lineitem.Quantity}} x {{lineitem.FormattedPrice}} {{lineitem.FormattedPrice}}

{{lineitem.FormattedTotal}}

Your cart is empty ;(

{{discount.Name}}

-{{discount.Price}}

Subtotal

{{basket.FormattedSubTotal}}

Shipping

{{basket.FormattedShippingTotal}}

Total {{basket.FormattedOrderTotal}}

VAT

{{basket.FormattedTaxTotal}}

Product was added to basket