We are highly committed to protecting the privacy of our visitors and customers - at the same time we want to give you the best experience when visiting our web shop or signing up for our newsletter which is why we need your information. The information we gather is for instance your name and contact information, email address, demographic information such as postcode and shipping address as well as other information relevant to competitions and/or similar.
In order for you to shop at kahlerdesign.com, we need basic information from you.
Basic Customer Information
The personal data registered with Kähler Design A/S are stored for five years after which the information is deleted.
We collaborate with a number of other companies that store and process data. Companies only deal with information on our behalf and may not use them for their own purposes.
We only collaborate with data processors inside of EU or in countries that can provide your information with adequate protection.
You are entitled to know what information we are processing about you.
If you believe the information is inaccurate, you are entitled to correct them. In some cases, we are required to delete your personal data if you ask for it. For example, be if your data is no longer necessary for the purpose we should use them for. You can also contact us if you believe your personal data is being processed in violation of the law. Write an email to: email@example.com.
We require the information we gather to provide you with a better service by understanding your needs. To handle your order on our website we need information such as your billing address and credit card details. This information will only be used for your purchase. And finally if you have signed up for our newsletter we will send you promotional emails about new products, special offers and events, or other information we think you will find interesting, using the email address that you have provided.
Kähler Design does not sell, share or transfer your personal information to any outside parties other than our trusted third party collaborators. For the sole purpose of operating our business, suppliers or third party collaborators (for example credit card companies and shipping companies) may process your information, but only to the extent that it is needed to assist the Kähler business.
All data are protected and sent through SSL level encryption.
This website is owned and operated by:
Kähler Design A/S
CVR nr.: 52 84 31 11
Tlf.: +45 45 17 37 01
Some if the cookies we use are deleted from your computer when you close your browser (session cookies). Other cookies remain stored on your computer until deleted, or until they reach their expiry date (persistent cookies). Persistent cookies are used to store your personal preference settings and to target advertisements. Another type of cookie is set by others, and not by Kähler Design (third party cookies).
The types of cookies used at www.kahlerdesign.com
This type of cookie is a prerequisite to make a purchase on our website, because it remembers what is in your shopping cart, and at what stage of the purchase you are.
Performance cookies help us to provide you with a better user experience. They collect information about the sites you visit most often, and information about the problems you may encounter during the visits.
These cookies allow us to tailor the website to you. It records information about your navigation and the choices you make, for example language setting, username etc. They also ensure your safety while logged in.
This type of cookie is used to target campaigns and advertisements to your needs. Furthermore, it reduces the number of times an advertisement is shown to you, and it measures the efficiency of advertising campaigns.
We use several cookies to deliver this functionality:
To continuously improve our site, anonymous statistics are gathered with a web analytics tool, Google Analytics, which stores cookies with an anonymously randomly generated user number. The purpose of cookies is to count the number of visits from different browsers / computers. Google Analytics also stores cookies indicating the source of traffic for a visit, and whether a site search is performed on the site.
We also send this data to our Google AdWords account, in order to serve better ads for you, when you use Google Search.
All Google Analytics cookies have a name that contains 'UTM' and you can see the full description of Google Analytics cookies here (in English)
We use Facebook's Pixel to show you ads on Facebook based on your visits to this site. This includes which products you view, and what pages as well and more. You can read more about Facebook Pixel and how it works here
We use HotJar to analyze how our users interact with our site. The data that we collect are snapshots of user behaviour, heatmaps and click interactions. You can read more about HotJar here
Google Tag Manager
We use Google Tag Manager to maintain and trigger our scripts, which places cookies on your device. This helps us control and limit the amount of third-party scripts and only use them if they are needed with a purpose.
Read more about Google Tag Manager here
Below you will see how to set cookie preferences according to your browser:
If you have questions or complaints in regards to our cookies, you are welcome to contact us at firstname.lastname@example.org.
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